Tracking the Work in IT

Call sheets are very detailed breakdowns of work that has to get done daily on a movie shoot. The value they bring is that nothing is left to chance and nothing gets lost. IT projects could benefit from a similar approach because it is not uncommon for development teams to face complex, broadly scoped projects, in which things do often go missing. The 2006 Standish Group study of IT project performance found that about 40 percent of software projects were "compromised," meaning in part that users did not receive components of functionality they had bargained for.[13] Surely lots of reasons may contribute to that missing functionality, but one that shouldn’t be ignored—even though it’s embarrassing—is a simple one: Someone ...

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