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Hollywood Secrets of Project Management Success by James Persse

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Chapter 9. Sign on the Dotted Line

The typical IT project reaches across three general stakeholder groups: project management (representing the project team), executive IT management (representing the IT mission at large), and the project sponsors (focused on the business aspects of the project). Problems can emerge when the expectations of one group fall out of sync with those of another of these groups. Part of the responsibility of project management, then, is to work to ensure that expectations of performance and perceptions of progress are shared across stakeholder groups. One of the best ways to accomplish this aim is to establish common agreements between the stakeholders early in the project life cycle, with special focus on the requirements ...

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