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History Lessons by Jonathan Gifford

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One of the most significant, and difficult, tasks that can face a new manager is to change the mood of their team or organization. It could be argued that this is always a job that needs to be done, since the mood before your arrival is not your mood, just as the overall culture of the organization is not yet your culture. But in many cases the situation is more urgent, or significant, than that.

This can take many forms; in a results-driven organization it is likely to mean that people have stopped believing that they can succeed. There is some insurmountable obstacle in the way: the product is not right; there is not enough marketing support; ...

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