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Hiring the Best Knowledge Workers, Techies & Nerds: The Secrets & Science of Hiring Technical People by Gerald M. Weinberg, Johanna Rothman

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11. Checking References

Middleware Manager: “Joe, I need to talk to you about your bug-fix documentation. It’s not detailed enough for the testers to figure out how to test your fix.”

Programmer: “Oh, that’s what my last manager said, too. I know I should provide better documentation but I hate dealing with details.”

Middleware Manager: “Well, you may hate details, but details are absolutely necessary when you document your fixes.

Had the manager in the opening story checked this employee’s references thoroughly before hiring him, she undoubtedly would have learned that he was not detail-oriented. Even more important, she probably also would have learned that the documentation he had delivered on the previous job was not satisfactory to that ...

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