13 Create a Great First Day

“I showed up on my first morning at 8:30, just as I was supposed to. For the first hour, I sat in the lobby because I had no office. The facilities manager finally took me into an office around 9:30 and showed me a cubicle with a desk. I had no chair, no phone, no computer. I looked around the cubicle and asked, ‘How will I do any work?’ He shrugged and then told me that was my problem to figure out, adding that my manager was busy in a meeting.

“So, I borrowed a chair from the guy next door, left a note on my manager’s door, and read the newspaper until it was time for lunch. My manager finally came by at noon and invited me out to lunch. By the time we returned, I had a phone, but the chair was gone. I turned ...

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