Glossary

AFFILIATION The opportunity to work with liked, admired, and respected colleagues; a work value that many employees consider important.

ALUMNI RELATIONS An organized program that aims to maintain positive links between the firm and former employees.

ATTRITION The departure of employees.

BOOMERANG A former employee who is rehired.

BURNOUT Work exhaustion resulting from overload or other changes in an employee’s work situation.

CONTINGENT WORK FORCE The portion of the work force consisting of part-time employees, freelancers, and temporary workers.

DEMOGRAPHIC CHANGE Change in the makeup of a population (for example, age, gender, or racial proportions).

DIVERSITY Variation in age, gender, race, ethnicity, sexual orientation, physical ...

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