Chapter 7

Brains

When I use the word brains, I’m using it in the colloquial way, as in “she’s got brains,” meaning, she is smart—intelligent. Obviously, all humans have brains, but as we also know, people vary widely in intelligence. But beyond raw intelligence, the real question is, what sort of capabilities does a given person possess? That is, how well can the person apply her intelligence, skills, and knowledge to achieve her goals—and the goals of her organization? And, finally, how do a person’s capabilities affect her judgment?

A lot of research has been done on intelligence and workplace competencies, the recitation of which we could become entangled in, to no good end. Instead, I offer in this chapter a few simple questions to ask yourself ...

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