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High Speed Rail Planning, Policy, and Engineering, Volume II by Terry L. Koglin

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CHAPTER 16

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PATRONAGE

PASSENGER

Passengers will generally make their trips by the means that gets them there the fastest and costs the least. Time is extremely valuable to the average person. People on the highway will risk their lives to save a fraction of a second—going through red lights, passing other cars on hills or at curves. On the other hand, some people will search for a week trying to find the cheapest airline fare for a trip they are contemplating. Comfort has not been a major concern, as attested by the millions of aircraft coach riders over the decades, but passengers will expect comfort on a train. As airways and airports have gotten more crowded, and security has been tightened, many passengers have balked ...

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