Chapter 5. Initial Telephone Screening Interview

While it may not be necessary to conduct an initial telephone screening interview for every position, telephone screening interviews are becoming more commonplace. Companies are finding that telephone screening interviews are extremely cost- and time-effective because it helps them determine whether a candidate possesses the basic qualifications for the position—beyond those that appear on the résumé. These basic qualifications might include a specific experience or knowledge base (such as dealing with the federal government), a willingness to travel extensively, salary requirements, other “must haves,” or bona fide occupational qualifications (BFOQs).

In short, the telephone screening interview ...

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