High-Impact Interview Questions: 701 Behavior-Based Questions to Find the Right Person for Every Job

Why Use Competency-Based Behavioral Interviewing?

• First of all, CBBI is more valid than traditional interviews. Research shows that it is three to five times more accurate at predicting a person’s potential than traditional interviews. With the high cost of hiring (or replacing an employee terminated for a “bad fit”), that can lead to substantial cost savings.

• Second, because CBBIs focus on actual past behavior—behavior that the candidate is highly likely to repeat—you are more apt to get a real-life view of how the candidate will actually perform on the job. This is more likely to result in a successful hire, which means:

• Increased productivity

• Lower turnover

• Higher morale

• Better quality

• Better customer service

• Third, because it is a structured ...