What Is Competency-Based Behavioral Interviewing?

Before we define competency-based behavioral interviewing (CBBI), it’s important that we define a competency. Simply put, a competency is a behavior (a skill and/or ability) or set of behaviors that describes the expected performance in a particular work context. The context could be for the organization, a functional job group (e.g., accounting, human resources, operations), a job category (e.g., senior managers, middle managers, professionals), or a specific job. When they are appropriately developed, competencies are the standards of success for the position and the behaviors that are needed to support the strategic plan, vision, mission, and goals of the organization.

Competencies are different ...

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