O'Reilly logo

High Availability Network Fundamentals by Chris Oggerino

Stay ahead with the world's most comprehensive technology and business learning platform.

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, tutorials, and more.

Start Free Trial

No credit card required

Including Human Error and Process in Availability Calculations

One of the more difficult concepts to include in availability predictions is the human error contribution to network downtime. This concept is not difficult to believe. It is not even particularly difficult to measure when it does happen. The difficulty arises when we attempt to predict these mistakes in advance. Of course, human error normally occurs when standard operations processes allow it to happen. A company process that mitigates human errors is a mainstay for highly available networks.

In this section, we are going to discuss the contribution of downtime due to human error and standard processes in a slightly different way from our previous methods. In the previous chapters, ...

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, interactive tutorials, and more.

Start Free Trial

No credit card required