Seeking help

In this recipe, we will cover what to do when help is required and where the tips in the Debugging a MySQL Cluster recipe have not helped.

Getting ready

Before considering Seeking help, it is important to ensure that you have attempted everything yourself.

Note

If you are experiencing a critical problem with a production system, then it is likely a good idea to engage professional support immediately (available from MySQL and other firms).

Community support is excellent for MySQL Cluster and comes in several forms. To use any support, however, it is important to know exactly what you are asking. In this recipe, we will first cover confirming exactly what the problem is (and how to describe it), then discuss how to look for help, and finally ...

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