Copyright
Enterprise Computing Series
Data Warehousing: Architecture and Implementation
Mark Humphries, Michael W. Hawkins, Michelle C. Dy
Software Development: Building Reliable Systems
Marc Hamilton
IT Automation: The Quest for Lights Out
Howie Lyke with Debra Cottone
IT Organization: Building a Worldclass Infrastructure
Harris Kern, Dr. Stuart D. Galup, Guy Nemiro
High Availability: Design, Techniques, and Processes
Michael Hawkins, Floyd Piedad
IT Services: Costs, Metrics, Benchmarking, and Marketing
Anthony F. Tardugno, Thomas R. DiPasquale, Robert E. Matthews
Library of Congress Cataloging-in-Publication Data
CIP data available.
Editorial/Production Supervision: Kathleen M. Caren
Interior Compositor: Vanessa Moore
Acquisitions Editor: Greg Doench
Editorial ...
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