Helping You Be a Leader
The Vital Role of Your Administrative Assistant
Karen Otazo
Many of the people you’ll deal with as a leader start forming their opinions of you long before you meet them—when they first call or visit your office and encounter your assistant. This person serves as an advertisement for who you are in your organization. If he or she is kind and gracious yet sets good boundaries, others will see professionalism.
Therefore, hiring the right assistant should be a top priority as you enter your leadership role, and the process needs your personal attention. It’s a big mistake to leave the selection of such a key person to your office manager or someone in human resources. Others can help screen and process candidates, but it’s ...
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