Acknowledgments

We want to express our enormous gratitude to all the people who have made this book project and its ongoing research possible. Like many authors who have day jobs, we quickly discovered that book writing takes up time normally reserved for family activities or sleeping. The lack of sleep is OK, but the support of our families throughout this long project deserves our utmost thanks.

Our colleagues at Cue Ball gave generously of their time and talent, and we are deeply grateful to them. Tony Pino, an associate at Cue Ball, did significant research and interviews for this project. Tony also coordinated the work of several interns, designers, and editors throughout the process. As we raced to the finish line on the manuscript, Melanie ...

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