Healthcare Information Technology Exam Guide for CompTIA Healthcare IT Technician and HIT Pro Certifications

Evaluating Learning

Effective training should focus on the user role and should be workflow-based. A common misconception of how to train is to focus on features and functions of the system. While basic knowledge about how to navigate and what icons/buttons do is important, the training ultimately should be competency-based. It is less important for users to know every button or system function than it is for users to be able to accomplish their day-to-day tasks and to ensure patient safety. While some level of basic education is needed, physicians in particular respond best when training is clinically focused on content encountered in daily practice.

Student learning and program evaluation are critical in order for the trainer to know whether ...