J. Michael Kramer, Sheila Ochylski, Jane Brokel

In this chapter, you will learn how to

• Design processes and information flows for the practice that accommodate quality improvement and reporting

• Develop a plan for a revised and optimized clinical workflow within a healthcare system that integrates meaningful use of information technology

• Develop a process map for given clinical process workflows within a complex healthcare system

• Analyze clinical workflows to design information technology that supports clinical decision making and care coordination

• Critically analyze the workflow processes in a selected clinical setting, taking into account potential gaps, areas of redundancy, delays, manual work, work volume, task time, and elapsed ...

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