CHAPTER 4

Assembling the Team

Bringing the Right Human Resources to the Table

It’s as simple as this. When people don’t unload their opinions and feel like they’ve been listened to, they won’t really get on board.

—Patrick Lencioni, The Five Dysfunctions of a Team:  A Leadership Fable

Getting out of bed that Monday morning was one the most difficult things I had ever done, or at least it seemed that way at the time. I had a dilemma on my hands because the work of the team I was leading was running up against some walls.

We had our timelines and deliverable dates—these weren’t going to change—but there was a key stakeholder in the project who was entirely opposed to the direction we were going. I was asked by my director to work with the stakeholder ...

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