12.2. Putting the Pieces Back Together: Reintegrating the Busted Culture

Making sense of the new reality and incorporating it into the operational processes of organizations is a daunting task for employees and managers alike. As can be seen from the ten reframed commandments, it means assimilating a new set of values and perspectives that go against the grain of past cultural conditioning. Many initially react to the reframed commandments with a combination of anger and denial. Leaders face the necessary but arduous task of facilitating acceptance by helping organizations move past these natural reactions. Leaders need to help all levels of employees make sense out of these changes, and this means a new way of conceptualizing leadership as ...

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