About the Contributors
is the founder and CEO of wRatings Corporation.
has more than 40 years of experience in sales, consulting, and executive management, and is a coauthor of several business books.
is the president of Influence at Work and a professor emeritus of marketing at Arizona State University.
is a professor of linguistics at Georgetown University.
is the Henry R. Kravis Research Chair in Leadership Studies at Claremont McKenna College.
is the Konosuke Matsushita Professor of Leadership at Harvard Business School.
is a principal at North Star Consulting and a former Harvard Business School research associate.
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