Contents
Gary A. Williams and Robert B. Miller
Harnessing the Science of Persuasion
Robert B. Cialdini
Deborah Tannen
The Necessary Art of Persuasion
Jay A. Conger
Is Silence Killing Your Company?
Leslie Perlow and Stephanie Williams
How to Become an Authentic Speaker
Nick Morgan
Stephen Denning
Kimberly D. Elsbach
The Five Messages Leaders Must Manage
John Hamm
Taking the Stress Out of Stressful Conversations
Holly Weeks
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