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HBR's 10 Must Reads on Managing People (with featured article “Leadership That Gets Results,” by Daniel Goleman) by W. Chan Kim, Jon Katzenbach, Daniel Goleman, Harvard Business Review

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Teaching Smart People How to Learn

by Chris Argyris

ANY COMPANY THAT ASPIRES to succeed in the tougher business environment of the 1990s must first resolve a basic dilemma: success in the marketplace increasingly depends on learning, yet most people don’t know how to learn. What’s more, those members of the organization that many assume to be the best at learning are, in fact, not very good at it. I am talking about the well-educated, high-powered, high-commitment professionals who occupy key leadership positions in the modern corporation.

Most companies not only have tremendous difficulty addressing this learning dilemma; they aren’t even aware that it exists. The reason: they misunderstand what learning is and how to bring it about. As a result, ...

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