About the Contributors

RICHARD BOYATZIS chairs the department of organizational behavior at the Weatherhead School of Management at Case Western Reserve University.

HEIKE BRUCH is a professor of leadership at the University of St. Gallen in Switzerland.

CLAYTON M. CHRISTENSEN is the Robert and Jane Cizik Professor of Business Administration at Harvard Business School.

DIANE L. COUTU is a former senior editor of Harvard Business Review.

STEPHEN R. COVEY is vice chairman of Franklin Covey, a global provider of leadership development and productivity services.

PETER F. DRUCKER was a professor of social science and management at Claremont Graduate University in California.

STEWART D. FRIEDMAN is the Practice Professor of Management at the University ...

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