Section 1

Managing Up

Neglecting to manage up may cost you promotions or chances to put your great ideas into action. But understanding what makes your boss and his cohort tick and embracing their priorities will open doors for you.

This isn’t kissing up or manipulation. You’re not trying to inflate egos. You’re helping the people you work for succeed, which in turn helps you succeed.

This section of the guide is about creating win-win relationships with higher-ups. You’ll learn how to present problems and opportunities to them, give them feedback, connect with your boss’s boss without doing an end run, and deal with a variety of difficult managers—from the micromanager to the conflict-averse.

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