Steps for Presenting Problems or Opportunities to Your Boss

Did your project come in $10,000 over budget? A rival poach your star performer? Your competitor beat you to market with a new product? None of us likes to deliver a difficult message, but it can be a valuable tool for building a trusting relationship with your boss. You know that you should never bring a problem to your boss without a proposed solution. But often we forget to frame the situation in a way that helps us garner the necessary resources or approval to begin moving toward a solution. Here are five steps to take the next time you need to deliver bad news—or a promising opportunity.

  1. Describe the problem or opportunity to your boss. Provide a general overview of the problem, ...

Get HBR Guide to Managing Up and Across (HBR Guide Series) now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.