Chapter 18
The Tools of Cooperation and Change
A summary of the full-length HBR article by Clayton M. Christensen, Matt Marx, and Howard H. Stevenson, highlighting key ideas.
Editor’s note: Sometimes you need to manage change within projects. Other times the projects themselves are agents of change in a company, and you have to overcome organizational resistance. Arm yourself with the right tools, and you can elicit cooperation rather than entrenchment.
THE IDEA IN BRIEF
Why do managers struggle so hard to get employees’ cooperation on change initiatives? Even charismatic leaders have spotty records—winning commitment to change in some cases but failing dismally in others.
According to Christensen, Marx, and Stevenson, too many leaders use ...
Get HBR Guide to Project Management (HBR Guide Series) now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.
