HBR Guide to Better Business Writing (HBR Guide Series)

Table of contents

1. Cover
2. Harvard Business Review Guides
3. Other Books by Bryan A. Garner
4. Title Page
5. Copyright
6. Dedication
7. What You'll Learn
8. Table of Contents
9. Introduction: Why you need to write well
10. Section 1: Delivering the Goods Quickly and Clearly
    1. 1. Know why you're writing
    2. 2. Understand your readers
    3. 3. Divide the writing process into four separate tasks
    4. 4. Before writing in earnest, jot down your three main points--in complete sentences
    5. 5. Write in full--rapidly
    6. 6. Improve what you've written
    7. 7. Use graphics to illustrate and clarify
11. Section 2: Developing Your Skills
    1. 8. Be relentlessly clear
    2. 9. Learn to summarize--accurately
    3. 10. Waste no words
    4. 11. Be plain-spoken: Avoid bizspeak
    5. 12. Use chronology when giving a factual account
    6. 13. Be a stickler for continuity
    7. 14. Learn the basics of correct grammar
    8. 15. Get feedback on your drafts from colleagues
12. Section 3: Avoiding the Quirks That Turn Readers Off
    1. 16. Don't anesthetize your readers
    2. 17. Watch your tone
13. Section 4: Common Forms of Business Writing
    1. 18. E-mails
    2. 19. Business Letters
    3. 20. Memos and Reports
    4. 21. Performance Appraisals
14. Appendixes
    1. A. A Checklist for the Four Stages of Writing
    2. B. A Dozen Grammatical Rules You Absolutely Need to Know
    3. C. A Dozen Punctuation Rules You Absolutely Need to Know
    4. D. Common Usage Gaffes
    5. E. Some Dos and Don'ts of Business-Writing Etiquette
    6. F. A Primer of Good Usage
15. Desk References
16. Index
17. Acknowledgments
18. About the Author
19. More Books from Harvard Business Review