O'Reilly logo

Have a Nice Conflict: How to Find Success and Satisfaction in the Most Unlikely Places by Kent Mitchell, Michael Patterson, Tim Scudder

Stay ahead with the world's most comprehensive technology and business learning platform.

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, tutorials, and more.

Start Free Trial

No credit card required

CHAPTERSIX

A SURGE OF anxiety hit John as he scanned his calendar for the day. It was wall-to-wall appointments, and the message light was already blinking on his desk phone as he walked into his office. He had only eight minutes before the sales meeting was to start, and with a day like the one ahead of him, every second was valuable. He pressed the message button on his phone and was about to enter his PIN when there was a knock on his open door. John looked up and saw Blake, one of his junior salesmen.

“I'm coming,” said John, assuming he was collecting him for the meeting. “I was just going to check—”

“I think I need your help, John,” interrupted Blake.

John reluctantly returned the phone to the cradle.

“Sure, Blake. What's up?” asked John ...

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, interactive tutorials, and more.

Start Free Trial

No credit card required