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Have a Nice Conflict: How to Find Success and Satisfaction in the Most Unlikely Places by Kent Mitchell, Michael Patterson, Tim Scudder

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CHAPTERONE

AT EXACTLY 3:07 in the afternoon, John Doyle concluded that this was the worst day of his career. He could barely feel his feet hitting the floor as he retreated to his office, which now felt like a hundred grueling miles from Human Resources. As he made his way back through the bustling office building, the HR manager's words repeated in his head until they lost all form and meaning. From her first words, he knew what she was going to say. He could see it in her face as she rattled off the obligatory pleasantries. It felt like an eternity before she got around to the point, and it was all he could do not to walk out in the middle of it. Yet somehow he sat there, on the edge of his seat, praying he was wrong.

Finally, her face took ...

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