About the Subject Adviser
ROBERT D. AUSTIN is a member of the Technology and Operations Management faculty at the Harvard Business School. His extensive experience managing real projects came as an executive in a new business being created by a prominent technology firm, and also during ten years at the Ford Motor Company.
Professor Austin’s research focuses on management of nonrepetitive, knowledge-intensive activities and on information technology management. He is the author of four books: Artful Making: What Managers Need to Know About How Artists Work (coauthored with Lee Devin, 2003), Corporate Information Strategy and Management (coauthored with Lynda M. Applegate and F. Warren McFarlan, 2003), Creating Business Advantage in the Information ...
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