About the Authors

Robert D. Austin is dean of the faculty of business at the University of New Brunswick, Fredericton, in Canada. This job and his former one as the CEO of the CBS-SIMI Executive Foundation (the largest executive education provider in Northern Europe) have provided many “harder than I thought” leadership experiences, for which he is sometimes grateful. He holds the chair in management of innovation and creativity at Copenhagen Business School, has been an associate professor of technology and operations management at Harvard Business School, and has been the author of publications in venues like Harvard Business Review, MIT Sloan Management Review, Information Systems Research, Management Science, Organization Science, and the ...

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