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3

PERFORMANCE MANAGEMENT

PUNCHED BY THE CEO—YOU CAN’T BE SERIOUS!(A Strong Organizational Culture Can Overcome a Leader’s Occasional Boneheaded Moves)

Carl should have been an employment lawyer’s dream.

President and CEO of an electronics company that had grown to nearly 1,500 employees, Carl occasionally used some unorthodox approaches in employee relations.

The company received notice of a harassment claim from a former saleswoman, Trisha, who alleged that “the President and CEO of the company harassed me with repeated questions, comments, and statements about my sexual orientation and practices with my female partner. In addition, ...

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