In order for teams to start collaborating and openly discussing issues, there must exist a spirit of openness. It is too easy for teams to be siloed, meaning that they are disconnected from what other teams are doing. The developer team can just as easily choose to stay disconnected from the QA department. The issue with this is that communication is the most important element to expose manual processes between teams. Without communication, teams will independently work on items that they deem important.
Social activities where different teams participate together can help break barriers and establish a friendly environment. Often, developers like going to conferences simply for the social aspect ...
