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Handbook of Research on Strategic Performance Management and Measurement Using Data Envelopment Analysis

Book Description

Organizations can use the valuable tool of data envelopment analysis (DEA) to make informed decisions on developing successful strategies, setting specific goals, and identifying underperforming activities to improve the output or outcome of performance measurement. The Handbook of Research on Strategic Performance Management and Measurement Using Data Envelopment Analysis highlights the advantages of using DEA as a tool to improve business performance and identify sources of inefficiency in public and private organizations. These recently developed theories and applications of DEA will be useful for policymakers, managers, and practitioners in the areas of sustainable development of our society including environment, agriculture, finance, and higher education sectors.

Table of Contents

  1. Cover
  2. Title Page
  3. Copyright Page
  4. Book Series
    1. Mission
    2. Coverage
  5. Dedication
  6. Editorial Advisory Board and List of Reviewers
    1. Editorial Advisory Board
    2. List of Reviewers
  7. Foreword
  8. Preface
    1. REFERENCES
  9. Acknowledgment
  10. Section 1: Cognitive Analytics Management Foundations to Manage Performance
    1. Chapter 1: A Cognitive Analytics Management Framework (CAM-Part 1)
      1. ABSTRACT
      2. INTRODUCTION
      3. THE SAMAS COGNITIVE FRAMEWORK
      4. COGNITIVE FRONTIER ANALYTIC FRAMEWORK CHARACTERISTICS
      5. SAMAS IMPLEMENTATION ROADMAP
      6. THE COBRA FRAMEWORK
      7. SAMAS ANALYTICAL FRONTIER VALUATION FOR SMART DECISION MAKING
      8. CONCLUSION
      9. ACKNOWLEDGMENT
      10. REFERENCES
      11. KEY TERMS AND DEFINITIONS
      12. APPENDIX
    2. Chapter 2: A Cognitive Analytics Management Framework (CAM-Part 2)
      1. ABSTRACT
      2. INTRODUCTION
      3. SOCIETAL CHALLENGES AND PERFORMANCE GROWTH
      4. INNOVATION ESSENTIALS FOR SHARED VALUE
      5. FOUNDAMENTAL OF SHARED VALUE MODELS
      6. PRACTICAL SHARED VALUE MODELS
      7. DEVELOPMENT OF KEY PERFORMANCE INDICATORS (KPIs)
      8. BASIC COMPUTING TERMINOLOGIES FOR NON USERS
      9. CONTEMPORARY COMPUTING TECHNOLOGIES
      10. BIG DATA ANALYTICS, TOOLS, AND IMPACTS
      11. BIG DATA ANALYTICS TOOLS
      12. BUSINESS ANALYTICS MODELS AND TOOLS
      13. CONCLUSION AND FUTURE TRENDS
      14. ACKNOWLEDGMENT
      15. REFERENCES
      16. KEY TERMS AND DEFINITIONS
    3. Chapter 3: A Cognitive Analytics Management Framework (CAM-Part 3)
      1. ABSTRACT
      2. INTRODUCTION
      3. GLOBAL EDUCATION CHALLENGES AND TRENDS
      4. COGNITIVE ANALYTICS MANAGEMENT EDUCATION TRENDS AND FUTURE
      5. CONCLUSION
      6. ACKNOWLEDGMENT
      7. REFERENCES
      8. KEY TERMS AND DEFINITIONS
    4. Chapter 4: Introduction to Data Envelopment Analysis and its Applications
      1. ABSTRACT
      2. INTRODUCTION
      3. BACKGROUND ON EFFICIENCY MEASUREMENTS AND DEA
      4. ADVANCES TO DEA MODEL
      5. APPLICATIONS OF DEA
      6. DEA SOFTWARE
      7. FURTHER INFORMATION AND RESOURCES ABOUT DEA
      8. PITFALLS IN DEA IMPLEMENTATION
      9. CONCLUSION
      10. REFERENCES
      11. ENDNOTES
    5. Chapter 5: Introduction to Performance Improvement Management Software (PIM-DEA)
      1. ABSTRACT
      2. INTRODUCTION
      3. INSTALLATION OF PIM-DEA
      4. STARTING PIM-DEA FOR THE FIRST TIME
      5. CREATING A DATA SET FOR A PIM-DEA PROJECT
      6. CREATING A PROJECT WITHIN PIM-DEA FROM IMPORTED DATA
      7. PRODUCING A GRAPH OF THE PRODUCTION POSSIBILITY SET
      8. CREATING A MODEL
      9. VIEWING AND MANIPULATING THE RESULTS
      10. CONCLUSION
      11. ACKNOWLEDGMENT
      12. REFERENCES
      13. KEY TERMS AND DEFINITIONS
      14. ENDNOTES
    6. Chapter 6: Mismanagement or Mismeasurement
      1. ABSTRACT
      2. INTRODUCTION
      3. AIM-UP ROADMAP BACKGROUND
      4. REAL-LIFE CASES TO ILLUSTRATE MODELLING PRACTICES
      5. CONCLUSION
      6. ACKNOWLEDGMENT
      7. REFERENCES
      8. KEY TERMS AND DEFINITIONS
      9. ENDNOTES
      10. APPENDIX
  11. Section 2: Negotiation and Prioritization through Frontier Analysis
    1. Chapter 7: A New Integrative Approach Based on Balanced Scorecard, Data Envelopment Analysis, and Management Performance to Prioritize Research and Development Projects
      1. ABSTRACT
      2. INTRODUCTION
      3. CONCEPTUAL BACKGROUND AND APPLICATION AREA
      4. BALANCE SCORECARD
      5. DATA ENVELOPMENT ANALYSIS
      6. AN INTEGRATED DECISION SUPPORT FOR EVALUATION R&D PROJECTS
      7. AN ILLUSTRATED EXAMPLE OF THIS APPROACH
      8. CONCLUSION
      9. REFERENCES
      10. KEY TERMS AND DEFINITIONS
    2. Chapter 8: Models and Methods for Decision Making Support in the Negotiation Process
      1. ABSTRACT
      2. INTRODUCTION
      3. BACKGROUND
      4. CONSTRUCTION OF DIRECTIONS TOWARDS THE PREFERRED GOALS
      5. THE INCREMENT IN THE EFFICIENCY MEASURES AS A BASIS OF THE NEGOTIATION PROCESS
      6. THE CONE OF POSSIBLE DIRECTIONS
      7. MODIFICATION OF THE POTENTIAL FUNCTION
      8. MODELING AT DIFFERENT STAGES OF A TRANSNATIONAL PROJECT DEVELOPMENT
      9. MODELING RESULTS
      10. FUTURE RESEARCH DIRECTIONS
      11. CONCLUSION
      12. REFERENCES
      13. ADDITIONAL READING
      14. KEY TERMS AND DEFINITIONS
  12. Section 3: Performance in Public Sector Organizations
    1. Chapter 9: Corruption, Economic Development, and Insecurity in Colombia
      1. ABSTRACT
      2. INTRODUCTION
      3. LITERATURE REVIEW ON VIOLENCE AND CORRUPTION
      4. DATA
      5. MODEL SPECIFICATION AND EMPIRICAL STRATEGY
      6. RESULTS OF CLUSTER ANALYSIS AND THE DEA MODEL
      7. CONCLUSION AND FUTURE RESEARCH DIRECTIONS
      8. POLICY IMPLICATION
      9. REFERENCES
      10. ADDITIONAL READING
      11. KEY TERMS AND DEFINITIONS
      12. ENDNOTES
    2. Chapter 10: Benchmarking Regulators
      1. ABSTRACT
      2. INTRODUCTION
      3. BACKGROUND
      4. REGULATORS EFFICIENCY: A DEA APPROACH
      5. FUTURE RESEARCH DIRECTIONS
      6. CONCLUSION
      7. ACKNOWLEDGMENT
      8. REFERENCES
      9. ADDITIONAL READING
      10. KEY TERMS AND DEFINITIONS
    3. Chapter 11: Benchmarking Competitiveness of Top 100 U.S. Universities
      1. ABSTRACT
      2. INTRODUCTION
      3. BACKGROUND
      4. METHODOLOGY
      5. RESULTS
      6. CONCLUSION
      7. REFERENCES
      8. KEY TERMS AND DEFINITIONS
      9. APPENDIX: EFFICIENCY SCORES FOR THE TOP 100 UNIVERSITIES LISTED BY US NEWS
    4. Chapter 12: Efficiency of Turkish Provincial General Hospitals with Mortality as Undesirable Output
      1. ABSTRACT
      2. INTRODUCTION
      3. LITERATURE REVIEW
      4. REGRESSION RESULTS
      5. CONCLUSION AND MANAGERIAL IMPLICATIONS
      6. REFERENCES
      7. KEY TERMS AND DEFINITIONS
    5. Chapter 13: Non-Parametric Estimation of Environmental Efficiency Using Data Envelopment Analysis and Free Disposable Hull
      1. ABSTRACT
      2. 1. INTRODUCTION: FARMING AND THE ENVIRONMENT
      3. 2. ESTIMATING EFFICIENCY
      4. 3. MODELING UNDESIRABLE OUTPUTS
      5. 4. APPLICATION
      6. 5. RESULTS AND DISCUSSION ON ENVIRONMENTAL EFFICIENCY
      7. 6. CONCLUSION
      8. REFERENCES
      9. KEY TERMS AND DEFINITIONS
      10. ENDNOTES
    6. Chapter 14: Productivity and Public Funds
      1. ABSTRACT
      2. INTRODUCTION
      3. LITERATURE REVIEW
      4. MODELLING AGRICULTURAL PRODUCTION PROCESS WITH EMISSIONS
      5. CONCLUSION AND DISCUSSION ON FUTURE RESEARCHES
      6. ACKNOWLEDGMENT
      7. REFERENCES
      8. ADDITIONAL READING
      9. KEY TERMS AND DEFINITIONS
      10. ENDNOTES
  13. Section 4: Performance in Private Sector Organizations
    1. Chapter 15: The Performance of Printed Circuit Boards in the Presence of Production Errors
      1. ABSTRACT
      2. INTRODUCTION
      3. THE PCB MODEL: UNDESIRABLE OUTPUTS
      4. THE DATA
      5. RESULTS AND DISCUSSION
      6. CONCLUSION
      7. ACKNOWLEDGMENT
      8. REFERENCES
      9. KEY TERMS AND DEFINITIONS
    2. Chapter 16: A New Framework for Industrial Benchmarking
      1. ABSTRACT
      2. INTRODUCTION
      3. METHODOLOGY
      4. PROPOSED FRAMEWORK
      5. CONCLUSION AND FUTURE WORK
      6. REFERENCES
      7. KEY TERMS AND DEFINITIONS
    3. Chapter 17: Measuring Performance of Dynamic and Network Structures by SBM Model
      1. ABSTRACT
      2. 1. INTRODUCTION
      3. 2. LITERATURE REVIEW
      4. 3. AN EXAMPLE OF A DYNAMIC NETWORK STRUCTURE
      5. 4. THE PROPOSED PRODUCTION POSSIBILITY SET FOR DN-SBM
      6. 5. THE NEW DN-SBM MODELS
      7. 6. NUMERICAL EXAMPLE
      8. 7. CONCLUSION
      9. REFERENCES
      10. KEY TERMS AND DEFINITIONS
    4. Chapter 18: The Efficiency Performance of the Turkish Ceramic Sector in Terms of Revenue and Export
      1. ABSTRACT
      2. INTRODUCTION
      3. LITERATURE REVIEW
      4. DATA AND METHODOLOGY
      5. EFFICIENCY ANALYSIS
      6. CONCLUSION AND RECOMMENDATIONS
      7. REFERENCES
      8. KEY TERMS AND DEFINITIONS
      9. ENDNOTES
      10. APPENDIX
  14. Section 5: Performance in Financial Sector Organizations
    1. Chapter 19: Global Financial Crisis and Bank Productivity in Mexico
      1. ABSTRACT
      2. INTRODUCTION
      3. MEXICAN BANKING SECTOR BACKGROUND
      4. ORIGIN OF THE GLOBAL FINANCIAL CRISIS
      5. PREVIOUS STUDIES
      6. THE THREE PRODUCTIVITY MODELS
      7. DATA AND VARIABLES
      8. HYPOTHESES
      9. RESULTS
      10. CONCLUSION
      11. REFERENCES
      12. KEY TERMS AND DEFINITIONS
    2. Chapter 20: Dynamic Evaluation of Indian Commercial Banking Sector
      1. ABSTRACT
      2. 1. INTRODUCTION
      3. 2. METHODOLOGY
      4. REFERENCES
      5. KEY TERMS AND DEFINITIONS
      6. ENDNOTES
    3. Chapter 21: Performance Benchmarking of the Indian Life Insurance Industry
      1. ABSTRACT
      2. INTRODUCTION
      3. ORGANISATION OF THE CHAPTER
      4. SECTION 1: COMPARISON OF PERFORMANCE: THE METHODOLOGICAL ISSUES
      5. SECTION 2: EFFICIENCY LIFE INSURANCE COMPANIES-THE RECEIVED LITERATURE
      6. SECTION 3: APPROACH OF THE PRESENT PAPER AND THE TECHNICAL EFFICIENCY SCORES
      7. SECTION 4: THE CONCLUDING OBSERVATIONS
      8. REFERENCES
      9. KEY TERMS AND DEFINITIONS
    4. Chapter 22: Bank Branch Efficiency with DEA
      1. ABSTRACT
      2. INTRODUCTION
      3. EFFICIENCY MEASUREMENT
      4. EFFICIENCY STUDIES WITH DEA
      5. MULTIDIMENSIONAL EFFICIENCY ANALYSIS
      6. MANAGERIAL IMPLICATIONS
      7. FUTURE RESEARCH DIRECTIONS
      8. CONCLUSION
      9. REFERENCES
      10. ADDITIONAL READING
      11. KEY TERMS AND DEFINITIONS
  15. Afterword
  16. Compilation of References
  17. About the Contributors