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Handbook of Public Administration, 3rd Edition

Book Description

The fundamentals of public administration, from the world's leading practitioners

Handbook of Public Administration is the classic, comprehensive guide to the field, featuring original writings from the world's foremost public administration thought leaders and practitioners. Intended to help both public administration students and practitioners navigate administrative challenges, overcome obstacles, and improve effectiveness, this guide provides a complete overview of the entire field. The information is organized into seven parts representing key domains of knowledge and practice that are essential for effective public administration. These reflect changes in the state of modern public administration, the factors that influence policies and programs, the mechanics of how government works, and the tools that help administrators get things done. Readers will find insightful discussions on the challenges of contemporary governance and the ethics of public administration, as well as practical guidance on the everyday operations that bring effective policies and programs to life.

Students and experienced practitioners alike will appreciate the well-rounded approach to issues public administrators face every day. The book is complete enough to act as a text, but organized logically for quick reference for specific problems or situations. Readers will:

  • Understand the challenges posed by the changing context of public administration

  • Explore how relationships and decisions influence public policies and programs

  • Learn the critical skills and tools public administrators must master to be effective

  • Explore the ethics and liabilities of public administration, and what it means to take part

  • The role of public administration is evolving, and the changing nature of the field will impact the way policies and programs are designed and implemented. This book fully explores current and upcoming changes domestically and internationally against the backdrop of public administration fundamentals. For the student or professional seeking a deeper understanding of the public administrator's role, Handbook of Public Administration is a clear, comprehensive resource.

    Table of Contents

    1. Title Page
    2. Copyright
    3. Dedication
    4. Foreword
    5. Preface
      1. Intended Audiences
      2. Overview of the Contents
    6. The Editors
    7. The Contributors
    8. Acknowledgments
    9. Part 1: Governing for Collective Action
    10. Chapter 1: Governing in an Age of Transformation
      1. The Changing Environment
      2. Transformation
      3. From the Administrative State to Stateless Administration
      4. Summary
    11. Chapter 2: The Changing Character of the American Intergovernmental System
      1. Knowledge about Effective Practice
      2. Implications
      3. Summary
      4. Notes
    12. Chapter 3: Governance in an Era of Partnerships
      1. Clarifying Terms
      2. The Environment and Its Effects on Collaborations
      3. Environmental Effects on a Collaboration's Governance Processes and Structures
      4. Implications
      5. Summary
    13. Chapter 4: Governing in a Global Context
      1. Organizational Responses to Globalization
      2. Public Administration in the Age of Globalization
      3. Implications of Transnational Organization Design for Public Administration and Management
      4. Summary
      5. Notes
    14. Part 2: Building Infrastructures for Accountability
    15. Chapter 5: Understanding How Public Law Reinforces Administrative Responsibility
      1. Contemporary Challenges and Classic Issues
      2. Classic Conceptions and Contemporary Governance
      3. Public Law Responsibility in Different Forms in Today's Context
      4. Law's Meaning at Two Critically Important Levels: Effective Practice and Legitimacy
      5. Summary
      6. Note
    16. Chapter 6: Advancing Good Government through Fighting Corruption
      1. Definition, Forms, and Consequences of Corruption
      2. Theories of Corruption
      3. Empirical Evidence on Corruption
      4. Strategies for Reducing Corruption
      5. Summary
    17. Chapter 7: Using Transparency to Reinforce Responsibility and Responsiveness
      1. Knowledge about Effective Practice
      2. Research Findings and Evidence about Effective Practice
      3. Judgments about Effective Practice Grounded in Administrative Experience
      4. Implications
      5. Summary
    18. Chapter 8: Using Public Participation to Enhance Citizen Voice and Promote Accountability
      1. Understanding Accountability
      2. Understanding Public Participation
      3. Summary
    19. Part 3: Implementing Policy Using Tools of Collective Action
    20. Chapter 9: Developing Effective Relations with Legislatures
      1. The Context of Legislative Liaison Work
      2. Structural and Procedural Elements of Managing Legislative Relations
      3. Strategic and Tactical Elements of Managing Legislative Initiatives: No Surprises
      4. Summary
    21. Chapter 10: Designing Effective Programs
      1. Components of Public Policy and Effective Program Design
      2. Policy Programs and Policy Design: A Short History
      3. Principles for Designing Programs: Policy-Program Linkages (I)
      4. Principles for Designing Programs: Program-Measure Linkages (II)
      5. Summary
    22. Chapter 11: Using Grants to Achieve Public Purposes
      1. Scope and Mechanisms of the Grant-in-Aid System
      2. The Politics of Grant Distribution
      3. Managing Federal Grants-in-Aid
      4. Summary
      5. Notes
    23. Chapter 12: Contracting in Pursuit of Public Purposes
      1. Fundamentals
      2. Outlook
      3. Conclusion
      4. Summary
    24. Chapter 13: Coproducing Public Services with Service Users, Communities, and the Third Sector
      1. What We Know about Effective Practice in Coproduction
      2. Implications
      3. Summary
    25. Chapter 14: Advancing Public Good through Entrepreneurship
      1. Knowledge about Effective Practice
      2. Research Findings
      3. Implications
      4. Summary
    26. Part 4: Managing for Public Performance
    27. Chapter 15: Leading Public Organizations Strategically
      1. Knowledge about Effective Strategy Content Practices
      2. Research Findings
      3. Implications
      4. Summary
    28. Chapter 16: Managing Effective Collaborations
      1. Collaborative Public Management
      2. Managing Awareness
      3. Managing Boundaries
      4. Managing Constraints
      5. Managing Deliberations
      6. Managing External Constituencies
      7. Summary
    29. Chapter 17: Tracking the Quality of Services
      1. The Brief History and Limitations of Service Quality Measurement
      2. Need for Multiple Types of Performance Indicators
      3. Sources of Data and Data Collection Procedures
      4. Improving the Usefulness of Performance Measurement Systems
      5. Uses for Service Quality Information
      6. Problems in Performance Measurement
      7. Role of Ad Hoc Program Evaluations
      8. Summary
      9. Notes
    30. Chapter 18: Evaluating the Performance of Public Programs
      1. Context for Evaluation of Government Performance
      2. Evaluation Practice in the Twentieth-First Century
      3. Using Evaluation to Improve Performance
      4. Summary
    31. Chapter 19: Motivating Employees Using Public Service
      1. Theories and Evidence about Public Service Motivation
      2. Research Findings and Evidence
      3. Implications and Application: Harnessing the Power of Public Service Motivation
      4. Summary
      5. Note
    32. Chapter 20: Realizing the Promise of Diversity
      1. Defining and Understanding Organizational Diversity
      2. Frameworks for Understanding Organizational Diversity and Work Outcomes
      3. Strategies for Managing Organizational Diversity
      4. Evolving Research on Diversity and Inclusion
      5. Future Directions for Research and Practice
      6. Summary
    33. Chapter 21: Understanding and Overcoming Resistance to Organizational Change
      1. Resistance to Change
      2. Sources of Resistance to Change
      3. Overcoming Resistance to Change
      4. Summary
    34. Part 5: Developing Effective Administrative Systems
    35. Chapter 22: Performance Budgeting: Lessons from Worldwide Diverse Practices
      1. Performance Budgeting Practices around the World
      2. Institutional and Organizational Constraints on Performance Budgeting Practices
      3. Implications for Performance Budgeting Design and Practices
      4. Summary
    36. Chapter 23: Designing and Administering Revenue Systems
      1. Government Revenues
      2. Reliable Revenue Systems
      3. Patterns and Trends of Revenue Systems
      4. Evaluation Criteria of Revenue Systems
      5. Recent Research and Empirical Evidence about the Criteria
      6. Revenue System Administration
      7. Improving Current Systems
      8. Summary
      9. Notes
    37. Chapter 24: Managing E-Government
      1. Advances in Theories and E-Government Studies
      2. Advances in E-Government Practice
      3. Moving toward E-Governance for Open, Collaborative, and Integrative Government
      4. Critical Success Factors for the Management of E-Government
      5. Summary
      6. Notes
    38. Chapter 25: Designing Social Media Strategies and Policies
      1. Distinguishing Types of Social Media Tools
      2. Current Social Media Practices in the Public Sector
      3. Designing a Social Media Strategy and Policy
      4. Managerial Challenges for Implementing Social Media in the Public Sector
      5. Summary
    39. Chapter 26: Compensating Public Sector Employees
      1. The Unique Context of Public Sector Compensation
      2. The Case of the US Federal Government
      3. Challenges for Practice and Research
      4. Practical Guidance for Public Managers and Policymakers
      5. Summary
    40. Part 6: Sharpening the Public Administrator's Skill Set
    41. Chapter 27: Enacting Collective Leadership in a Shared-Power World
      1. Collective Leadership and Democratic Governance: What We Know
      2. Enacting Collective Leadership: What Research Tells Us
      3. Enacting Collective Leadership inside Organizations
      4. Enacting Collective Leadership in Complex, Shared-Power Environments
      5. Enacting Collective Leadership in Large Collaborative Networks
      6. Implications: Convergences and Cornerstones of Collective Leadership
      7. Summary
    42. Chapter 28: Negotiating for the Public Good
      1. What to Negotiate: Problems and Context
      2. When to Negotiate and When Not To
      3. Why Negotiate: Empirical Evidence on Practice
      4. How to Negotiate: Tools and Skills to Prepare for and Initiate Negotiation
      5. Principled or Interest-Based Negotiation and Positional or Hard Bargaining
      6. How <i xmlns="" xmlns:epub="" xmlns:m="" xmlns:svg="" xmlns:ibooks="">Not</i> to Negotiate and How to Recognize Hard Bargaining to Negotiate and How to Recognize Hard Bargaining
      7. Summary
    43. Chapter 29: Becoming and Being an Effective Collaborator
      1. Knowledge about Effective Practice
      2. Common Themes in the Literature
      3. Implications for Applying This Knowledge to Public Administration Practice
      4. Summary
    44. Chapter 30: Communicating Effectively
      1. Applying Knowledge about Effective Communication Practice
      2. Implications and Lessons from Hard Knocks Experience
      3. Summary
    45. Chapter 31: Developing Intrapersonal Skills
      1. Intrapersonal and Interpersonal Skills
      2. Developing Intrapersonal Skills
      3. Practical Advice for Developing Intrapersonal Skills
      4. Summary
    46. Part 7: Professionalizing Public Administration Practice
    47. Chapter 32: Embracing Ethical Principles for Public Action
      1. Reexamining the Historical Meaning of Public Service
      2. How Best to Guard the Guardians?
      3. Emerging Opportunities to Embrace Ethical Principles in Public Action: A View from Below
      4. Out of Darkness and into the Light: Implications for Consistent Ethical Actions
      5. Conclusion
      6. Summary
    48. Chapter 33: Understanding the Obligations of Codes of Ethics
      1. Codes of Ethics as Markers of Public Administration Professional Identity
      2. Measuring the Effectiveness of Codes of Ethics in Public Administration
      3. Assessing the Effective Implementation of Codes of Ethics in Public Administration
      4. Comparative Analysis of Codes of Ethics Implementation Efforts
      5. Summary
      6. Notes
    49. Chapter 34: Understanding Your Liability as a Public Administrator
      1. Knowledge about Effective Practice
      2. Implications
      3. Summary
      4. Note
    50. Chapter 35: Effective Governance, Effective Administrators
      1. What Distinguishes Effective Governance?
      2. What Makes an Effective Public Administrator?
      3. Public Administration as a Profession
    51. Reference
    52. Reference
    53. Index
    54. End User License Agreement