Introduction

Maya Townsend and Annie Viets

TOPICS COVERED IN THIS SECTION

•  How to build organizational strength through employee involvement.

•  How to foster a culture of collaboration.

•  How to achieve lasting and deep change though employee involvement.

WHY EMPLOYEE ENGAGEMENT

Employee engagement makes a difference. HR Business Partners know this intuitively. So do leaders: most want employees to care about their work and actively engage with it and the organization. But now we know that employee engagement is not just something that makes intuitive sense. It also reaps financial rewards. Consider, for example:

•  Operating income for organizations with high employee engagement improved 19% while it declined 33% over the same period for ...

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