CHAPTER 54

Change from the Employees’ Perspective

The Neglected Viewpoint

Michael H. Vinitsky and Adam S. Kling

IMAGINE THAT YOU, an organization development practitioner, are having a conversation with an employee of an organization whose CEO has just communicated the roll out of a new performance management system. The components of the system include goal setting, ongoing performance feedback, and coaching. During the presentation, the CEO described how the new system would help increase employee motivation, competence, and productivity—all of which are needed to support the company’s growth strategy of new product development and movement into vertical markets. As a first step, he asked employees to meet with their supervisors to discuss ...

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