8.4. MEASURING ORGANIZATIONAL EMOTIONAL INTELLIGENCE
How does one go about understanding an organization's culture and level of emotional intelligence? One way might be to spend a year or so living in the organization, getting to know the people, the different teams, the leadership, and so on. Another more efficient and objective way is to survey as many people as possible from that organization.
The Benchmark of Organizational Emotional Intelligence (BOEI) (Stein & MHS Staff, 2005) was designed to do that. An anonymous survey, taken on paper or online, allows employees to express their feelings and thoughts about various aspects of the organization. Based on normative data from dozens of organizations in a number of countries, the BOEI provides ...
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