3.3. MAKING CHANGE SUSTAINABLE: A SYSTEMS APPROACH
In our experience with both corporate clients and in communities, we have found that truly sustainable change happens when leaders inquire, focus, and intervene simultaneously on more than one system level. Therefore, we designed the Program to include individual leadership development, collaborative learning and work in groups, and action learning projects that were conducted in the larger communities.
The use of action learning and Regional Change Groups facilitated the real-world application of the emotional intelligence and resonant leadership models. The participants learned to use action research to investigate and then design social interventions. The results of the projects astounded ...
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