Introduction

The Handbook for Developing Emotional and Social Intelligence is a compendium of insights, strategies, and research that is designed to make the practitioner's work simpler and more effective. Whether you are a coach, a trainer, or an HR professional, some, if not all, of the contents of this book will capture your attention and engage you in exploring new ways to increase the emotional effectiveness of your own work. It is our hope that you will be able to see and understand what you do from a new perspective, a new vantage point. If you do, we are confident that you will even more effectively engage the great work of helping humans relate with each other with increased creativity and enthusiasm, and reduce the destructive competition ...

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