Foreword
by James M. Kouzes
Three brief stories:
When I asked Don Bennett, the first amputee to climb Mt. Rainier, to tell me the most important lesson he learned from his historic ascent, he replied, "You can't do it alone." Here's a guy who just hopped 14,410 feet on one leg and two poles, who had done something no one else had ever done, and he attributes his success to teamwork.
When asked about why she was able to be so successful in her role as vice president of nursing at Beth Israel Hospital in Boston, Joyce Clifford, with a glorious laugh and a smile on her face, said, "I tell them they can do it.... I tell them I'm not smart enough to figure it out, but I know that they can. And, you know what? That's the truth.... Technically, I'm ...
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