Handbook for Developing Emotional and Social Intelligence: Best Practices, Case Studies, and Strategies

11.8. CONCLUSIONS

There is little doubt about the importance of emotional intelligence in enhancing individual effectiveness in self-management and interpersonal skills. Further, due to the complexity of the behaviors involved, practitioners may need a number of approaches to the topic to aid clients in gaining an understanding of how to explore their behaviors in deep and more meaningful ways. To achieve this exploration, several perspectives have been outlined to aid the practitioner. First, a framing of EQ research reveals the layers of exploration that are possible, from the basics of the taxonomy of emotions to the richness of behavior patterns. Secondly, an exploration of how to use two important models—the MBTI® for looking at how people ...