8.7. CONCLUSION
Engaging people at work is not the end result of any single initiative. It usually involves a comprehensive set of activities that, when well coordinated, gets people caring and involved. Understanding emotional intelligence and how emotion permeates the workplace at both an individual and group level is the first step in employee engagement. It is not a one-time activity, but rather a concerted ongoing effort that requires an investment in time and energy. This is definitely one investment that can lead an organization to some major payback. After all, what can be more important for any organization than investing in its people?
Summary of Best Practice Options
Introduce an assessment, such as the BOEI, as a way to specifically ...
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