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Hal Becker’s Ultimate Sales Book by Hal Becker

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Quiz 13

1. Role-playing allows salespeople to

A. Share their feelings.

B. Become friends with their managers.

C. Practice.

D. Earn commission.

2. In role-play, it’s best to group people who

A. Usually don’t work together.

B. Are best friends.

C. Are new to the company.

D. Are sales veterans.

3. After role-playing, the salesperson should discuss his or her

A. Life.

B. Performance.

C. Favorite movies.

D. Most embarrassing moment.

4. In role-playing exercises, the observer must

A. Describe what he or she saw.

B. Mock the participants.

C. Ignore the exercise.

D. Praise only his or her friends.

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