LESSON 46Customer Service Warranty Card
After the sale, you have to work at keeping customers happy, so they will want to do business with you again. It’s important to follow up with current customers by asking questions about their satisfaction with the product or service you sold them. Knowing that you are there to handle any problems builds confidence and trust. That’s all part of good customer service. (In addition to sales, customer service is one of my great passions and the topic of another one of my books, Lip Service.)
As soon as you finish this, go to my Website, Halbecker.com, and click “Power Tools,” then download this card. It’s now yours to use as you want. Put your logo on it, blow it up to the size of a football field, wallpaper ...
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