PART IIIEXPLOITING THE UC NETWORK

Case Study: The Angry Ex-Employee

The XYZ Company was a good-sized software company in the United States. Its corporate headquarters were located in a corporate complex, surrounded by apartments and retail outlets in a busy part of town. XYZ Company had been in business for many years and their core product was very widely deployed as part of many large enterprises’ critical infrastructure. Although they produced good software, business was slow and they were managing a tight budget like many other companies.

A slow sales quarter combined with poor prospects prompted the company to make some hard decisions. The XYZ Company didn’t have any choice other than to lay off some employees, one of whom was Frederick ...

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