Contents

Acknowledgements

Introduction to second edition

Introduction

Chapter 1: The components of effective project management

Selling the benefits

Avoiding the risks

What are a project’s characteristics?

How can projects deliver change?

What is a project?

What is project management?

The components of effective project management

Chapter 2: Conceiving and prioritising projects

Project identification by department

Project identification by business objective

A portfolio

A programme

When are projects identified?

Articulating

Balancing

Commissioning

The portfolio management team

Resource pool management

Matrix management

Chapter 3: Project roles and responsibilities

Who should be involved in managing a project?

The stakeholder map

The stakeholder matrix

Project steering group

Project manager

Is the project organisation structure suitable?

Developing a project management structure

Chapter 4: Articulating the vision

Identify the stakeholders

Articulate the vision

Promote and share the vision

Chapter 5: Planning: risks and rewards

The principles of planning

Planning the benefits

Planning for the unknown

The risk register

Chapter 6: Planning: quality

The product breakdown structure

The product flow diagram

The product description

Using product-based planning

A means to an end

Chapter 7: Planning: time and cost

The link between products and tasks

Estimating techniques

Planning timescales and budgets

Using the flexibility of the plan

Resource levelling

Project evaluation and review technique ...

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