Introducing a Process

Introducing a new process to your company is never as simple as telling the team to use a process you have chosen. Process introduction usually requires a fair amount of preparation and training. The steps in introducing a process usually go like this:

  1. Select and analyze a process.

  2. Document the process.

  3. Train the team on the process.

  4. Kick off the process.

Once the process is in place, maintaining the process requires the following:

  • Promoting the process

  • Monitoring and enforcing the process

  • Training new team members

Let's review some of the areas not covered earlier.

To document a process, start with a one-page flow chart and a one- to three-page summary. When you have a more complex workflow, people using the process will have a more ...

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