Change Control Process
Every software project experiences changes from the original plan, and a change control process is necessary to keep changes from turning into chaos. A change control process is an agreement of how a change request will be handled in these areas: decision, communication, payment, and documentation. For small product companies, a simple method of designating who makes the decision, how it will be communicated, and agreement on a recording mechanism should be sufficient. For a company selling billable services along with the product, a more formalized process may be necessary that should result in a written change order to be approved by the customer requesting the change.
Without a change control process in place, several ...
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